Job Title:

Workers’ Compensation Specialist

Job Division:
LAUNCH Professional Jobs - Human Resources
Posting #:

Job Summary:

Workers’ Compensation Specialist


LAUNCH Technical Workforce Solutions is seeking a Workers’ Compensation Specialist for an opportunity in Atlanta, GA.




  • Manage the day to day administration of the Workers’ Compensation Program for multiple state jurisdictions. Responsible for the oversight of claim management and communication with employees, managers, attorneys, and Third Party Administrator (TPA).
  • Serve as professional subject matter expert in the area of workers’ compensation benefits to all divisions and departments involved in the workers’ compensation program, to include but not limited to Human Resources, Corporate Safety, Labor Relations, Legal, and Operational/Station Management.
  • Proactively provide positive guidance and ongoing education to internal and external customers on Client’s policies and procedures; as it pertains to workers’ compensation claims.
  • Assist in the education of internal business partners of the importance of early claim reporting, early return to work programs and other appropriate cost containment measures that will provide positive outcomes for all parties involved. Identify trends in service concerns, recommend the appropriate course of action for improvement and development of vendor performance standards and adherence to contractual requirements.
  • Ensure that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
  • Provide day-to-day oversight management of the TPA, interact with employees, associated providers, vendors, and defense counsel throughout the claims management process.
  • Participate in mediations and hearings, as required.
  • Demonstrate the ability to review and analyze reserves, settlement authority and litigation strategy to resolve claims in a timely manner with the workers’ compensation carrier/Third Party Administrator (TPA).
  • Practice safety-conscious behaviors in all operational processes and procedures.




  • Bachelor’s Degree preferred or three to five years of technical claims experience with a large employer based company, insurance carrier or TPA.
  • Experience with combined workers’ compensation, disability, and leave is a plus.
  • Working knowledge of the Workers’ Compensation Act and other applicable state/federal regulations.
  • Ability to use Insurance Carrier/TPA data and claims management systems to analyze loss data.
  • Must possess understanding of technical claims procedures, medical protocols and Insurance Industry Best Practices. Have good judgment in interpreting medical facts presented by a physician and applying these facts in determining an employee’s ability to return to work.
  • Excellent critical, logical-thinking, analytical, and research skills. Must demonstrate clear, concise, and effective oral and written communication skills.
  • Convey moderately complex information (claim decisions, outcomes, etc.) to all appropriate parties, while maintaining a professional demeanor in all situations.
  • Ability to perform effectively under pressure with minimal supervision and within strict deadlines.
  • Ability to anticipate problems and suggest opportunities/solutions. Must possess ability to effectively interact with a variety of individuals within the company, clients, carriers, and vendor organizations. Must be versatile, resilient, responsive to change, and adapt to unexpected demands based on business needs.
  • Should possess an overall knowledge of company policies and procedures.
  • Must possess time management skills, multi-tasking skills, project management skills and organizational skills with attention to detail.
  • Possess proficiency in Microsoft Office Suite. 

Apply to be considered for this Workers’ Compensation Specialist opportunity in Atlanta, GA.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.


Why Choose LAUNCH?

A team of aviation staffing experts leads LAUNCH. We understand the challenges of finding the top aviation jobs and we focus on linking you with the best openings in the most sought-after locations.

LAUNCH offers you an ACA compliant benefit package including company-sponsored medical insurance with multiple plans to choose from. Our Minimum Essential Coverage is offered to every employee who does not have coverage elsewhere at no cost to you! LAUNCH also offers a 401(k) program with a company match. 


Workers’ Compensation Specialist