Job Title:

Cargo Flight & Operations Liaison

Job Division:
LAUNCH Professional Jobs - Operations LAUNCH Professional Jobs - Other Professional Openings
Posting #:

Job Summary:

Cargo Flight & Operations Liaison 


LAUNCH Technical Workforce Solutions is seeking a Cargo Flight & Operations Liaison  for an opportunity in Detroit, MI.


Responsible for the tactical management of cargo capacity inventories throughout the North American network. Liaison between cargo operation and centralized Space Control team on issues pertaining to cargo build-up and overtenders. Work real time with Customer Service Center and Proactive Notification team to provide customers real time updates on freight that fails to ride as booked. Provide operations the clear priority of freight and provide guidance on offloaded freight while focusing on immediate reroutes when possible. Work cross functionally with interlines, trucking, and other departments to maximize the network and facilitate the re-routing of freight for service recovery. Provide feedback to pricing, call center, and e-commerce teams on integrity of bookings and customer challenges in tendering freight. Monitor station inventories and off-load management and work with space control to adjust future capacities accordingly. Practices safety conscious behaviors in all operational processes and procedures 


Qualifications and requirements:


  • Experience in the ground transportation, freight forwarding, or air freight industry is preferred
  • Must be highly motivated and proactive
  • Must be able to work in fast paces operational environment
  • Must demonstrate the ability to influence internal and external organizations to achieve corporate goals, including the ability to influence and manage upward as necessary
  • Must be highly proficient in written and oral communications and be able to produce concise, relevant, strategically driven documents and presentations to leaders
  • Proven track record of problem solving skills and ability to use analytical tools is required, while analytic experience in the areas of transportation or network management is strongly preferred
  • Knowledge of air logistics operating systems and/or WebVision is preferred
  • Demonstrated experience in working in cross functional teams
  • Must have an ability to manage and execute multiple priorities in a timely manner across multiple projects 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.


Why Choose LAUNCH?

A team of aviation staffing experts leads LAUNCH. We understand the challenges of finding the top aviation jobs and we focus on linking you with the best openings in the most sought-after locations.

LAUNCH offers you an ACA compliant benefit package including company-sponsored medical insurance with multiple plans to choose from. Our Minimum Essential Coverage is offered to every employee who does not have coverage elsewhere at no cost to you! LAUNCH also offers a 401(k) program with a company match. Plus, you join the LAUNCH Loyalty Club on your first day, earning you extra cash bonuses, apparel and safety rewards.