Job Title:

1st Shift Service Supervisor

Location:
Category:
TransTechs
Job Division:
TransTechs - Service Writer
Posting #:
2019-15663

Job Summary:

Diesel Shop Service Supervisor

 

Shift: 1st Mon- Fri.

Pay: $45,000+ per year, depending on experience

 

Diesel Shop Service Supervisor Duties and Responsibilities:

  • Serve as primary daytime contact for customers regarding maintenance; schedule maintenance, manage breakdowns and answer questions as needed.
  • Schedule maintenance work and advise customer of completion time.
  • Assign maintenance work and track progress.
  • Responsible for supervising and managing the maintenance of company lease and rental fleet.
  • Follow established procedures to ensure trucks are being maintained per Idealease guidelines.
  • Ensure the shop is working productively and efficiently while meeting customer expectations.
  • Accurately record and manage data related to maintenance perform.
  • Handle customer inquiries regarding service work.
  • Enter labor charges on repair orders and assure the accuracy of repair order information.
  • Assist in overall warranty process, ensure proper procedures are followed and coding of repair orders.
  • Coordinate outside repairs with various vendors and handle billing.
  • Help maintain the volume of workflow in the department.
  • Maintain Service Department library and pertinent information.
  • Any other assigned duties delegated by Manager.

Qualifications and Requirements For The Diesel Shop Service Supervisor:

  • Equivalent of high school diploma or GED
  • Minimum 5+ years of related truck or automotive experience or previous service advisor experience.
  • Must have a valid Commercial Driver’s License.
  • Knowledge of ADP/CDK a bonus.
  • Must pass a pre-employment drug screen and background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.