Job Title:

Client Services Manager

Internal Operations
Job Division:
LAUNCH Internal Staff Positions - Operations
Posting #:

Job Summary:

Client Services Manager


LAUNCH is one of the fastest growing aviation staffing firms in the country and as a result we are adding additional recruiters to our team! If you are career minded, have a positive attitude and a strong desire for success then we have a rewarding career opportunity for you! We are looking for a recruiter in Renton, Washington.


LAUNCH offers competitive salary with weekly commissions and monthly bonuses based upon attainable goals. We offer an extensive training program.


Primary Duties and Responsibilities:



    • Provide account management support for clients, primarily in Washington
    • Interface with the LAUNCH recruiting team to help prioritize client orders and educate the team on requirements
    • Provide a local resource for the LAUNCH HR team to help address employee related matters (e.g. payroll issues, disciplinary issues)
    • Provide a local resource for the LAUNCH Safety team to help address safety matters and workers compensation claims management
    • Coordinate with the sales department at LAUNCH HQ to open, close, and update all orders in the LAUNCH applicant tracking system
    • Perform sales administrative tasks as needed
    • Enhance business relationships with LAUNCH clients 
    • Self-starter who can drive accomplishments, with strong organizational skills
    • Strong ability to build rapport for both internal staff and clients / customers 
    • High energy and an ability to thrive in a fast-paced, competitive and dynamic environment
    • Strong influencing and reasoning skills
    • Ability to travel, both domestic and international
    • Excellent interpersonal skills, both verbal and written
    • Excellent spelling and grammar skills 
    • Meticulous approach to work with an eye for detail
    • Ability to maintain high-quality work and meet strict deadlines
    • Strong technical skills; proficiency in Microsoft® Word, Excel and PowerPoint
    • Eagerness to learn about the aviation industry, sales process, and account management
    • Ability to adhere to LAUNCH’s Mission and Values 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.