Job Title:

Service Adviser

Job Division:
TransTechs - Service Writer
Posting #:

Job Summary:

Service Adviser

Rockford, IL


Shift: 2nd, 3 pm – 11pm

Pay: $45,000 – $60,000 per year, depending on experience


Service Adviser Duties and Responsibilities:

  • Schedule maintenance work and advise the customer of completion time.
  • Assign maintenance work and track progress.
  • Handle customer inquiries regarding service work.
  • Enter labor charges on repair orders and assure the accuracy of repair order information.
  • Assist in the overall warranty process, ensure proper procedures are followed and coding of repair orders.
  • Help maintain the volume of workflow in the department.
  • Maintain Service Department library and pertinent information.
  • Any other assigned duties delegated by Manager.

Qualified Candidates For The Service Adviser Position Will Have Met The Following:

  • High school diploma or GED and minimum 3+ years of related truck or automotive experience or previous service advisor experience.
  • Must have a valid Driver’s License.
  • Knowledge of ADP/CDK a bonus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.