Services Support Engineer 2017-5752

Apply OnlineApply by Email

Services Support Engineer/Technician


LAUNCH Technical Workforce Solutions is seeking a Service Support Engineer/Technician for an opportunity in Everett, WA. 


Job Duties and Responsibilities:

The Services Support Technician shall be proficient in the writing, editing, revising and standardization of aircraft technical data within customer specific aircraft maintenance management systems.


  • Position is the primary Engineering focal for data entry into the customer specific aircraft maintenance management software.

  • Create and modify aircraft parts within the maintenance management system using

    Aircraft IPC, Vendor CMM, SB, SIL, Drawings and other technical documents

  • Provide technical writing capability in Boeing Toolbox and XML editing software;

  • customer maintenance software (i.e. TRAX), and continued engineering documentation.

  • Prepare presentations and work with the Engineering team in presenting to both internal

    and external (i.e. customer) audiences.

  • Assist in the review of Engineering Orders and drawings/data to identify what revisions

    to technical publications are required.

  • Coordinate with maintenance, engineering, or planning departments to research required

    changes and ensure the accuracy of the changes to technical publications.

  • Utilize consistent format for technical publication supplements, work orders, and

    drawings through editing and standardizing of material prepared by ATS and other


  • Assist Engineering team with historical research for Engineering Service Requests.

  • Report Customer and Maintenance priorities / new developments to the ATS Engineering

    Leads & Management that will affect aircraft span and/or team work load.

  • Coordinate and assist in implementing new policies and procedures within the Engineering department to help improve efficiency.

  • Aid in the construction and implementation of department processes and procedures.

  • Interact in a professional manner with members of internal and external organizations.


Qualifications and requirements:


  • Ability to assemble various documents using data provided by engineers, customers, vendors, etc. in a standard format.

  • Ability to present information and respond to questions from groups of managers, clients, and customers. Good communication skills both verbal and written.

  • Strong PC skills will include e-mail, word processing, spreadsheet, communications, and operating systems.

  • Ability to perform basic mathematical functions.

  • Ability to apply common sense understanding to carry out instructions furnished in

    written, oral, or diagram form.

  • Ability to deal with problems involving several concrete variables in standardized


  • Experience with aircraft technical publications and document publishing systems

    desirable. (Adobe Framemaker and illustration editing experience particularly desirable).

  • Familiarity with ATA iSpec 2200 (specification for preparing technical documentation in

    support of aircraft maintenance).

  • Highly proficient in use of aircraft maintenance management software (i.e. TRAX,

    Wizard, etc.)

  • Ability to understand information from Structural Repair Manuals (SRMs), Aircraft

    Maintenance Manuals (AMMs), Illustrated Parts Catalogs (IPCs), Service Bulletins (SBs), Airworthiness Directives (ADs) and other aircraft reference materials.

  • High school diploma and six years of experience specifically related to job requirements. Additional related higher education is desirable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.


Why Choose LAUNCH?

A team of aviation staffing experts leads LAUNCH. We understand the challenges of finding the top aviation jobs and we focus on linking you with the best openings in the most sought-after locations.LAUNCH offers you an ACA compliant benefit package including company-sponsored medical insurance with multiple plans to choose from. Our Minimum Essential Coverage is offered to every employee who does not have coverage elsewhere at no cost to you! LAUNCH also offers a 401(k) program with a company match. Plus, you join the LAUNCH Loyalty Club on your first day, earning you extra cash bonuses, apparel and safety rewards.

If you’re ready to LAUNCH your career, you’ve found an employer that can take you to new heights.