Service Adviser

Rockford, IL

Shift: 2nd, 3 pm - 11pm

Pay: $45,000 - $60,000 per year, depending on experience

Service Adviser Duties and Responsibilities:

• Schedule maintenance work and advise the customer of completion time.
• Assign maintenance work and track progress.
• Handle customer inquiries regarding service work.
• Enter labor charges on repair orders and assure the accuracy of repair order information.
• Assist in the overall warranty process, ensure proper procedures are followed and coding of repair orders.
• Help maintain the volume of workflow in the department.
• Maintain Service Department library and pertinent information.
• Any other assigned duties delegated by Manager.

Qualified Candidates For The Service Adviser Position Will Have Met The Following:

• High school diploma or GED and minimum 3+ years of related truck or automotive experience or previous service advisor experience.
• Must have a valid Driver's License.
• Knowledge of ADP/CDK a bonus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.