Diesel Service Advisor
Youngstown, OH
Shift- Wed- Sat 5am- 530 pm
Pay- 80-85 k Salary
Essential Duties and Responsibilities:
- Greet customers, handle calls, and obtain necessary information for billing and details of repair.
- Review warranty of vehicle, generate repair orders and prepare for dispatching.
- Communicate repair progress with customer.
- Obtain authorizations for repairs.
- Assist in paperwork filing, document security and office organization.
Qualifications
Education and/or Work Experience Requirements:
- 5-7 years of consistent work history, mainly as dealership service advisor
- Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
- Pro-active self-starter. Team oriented.
- Must be able to work under pressure, handle conflicts and meet deadlines, while maintaining a positive attitude and composure.
- Ability to work independently with little direction and meet deadlines.
- Assist and support management and co-workers.
Physical Requirements:
- Safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Must be able to listen and speak clearly on telephone.
- The ability to take direction and help maintain positive environment