LAUNCH WINS CLEARLYRATED’S 2021 BEST OF STAFFING CLIENT AND TALENT AWARDS
FOR SERVICE EXCELLENCE
Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.
Oak Brook, IL – March 18, 2021 – LAUNCH, a leading provider of technical workforce solutions. announced today that they have won the Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates. Presented in partnership with presenting sponsor CareerBuilder and gold sponsors Indeed & Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
- LAUNCH received satisfaction scores of 9 or 10 out of 10 from 58.9% of their clients, significantly higher than the industry’s average of 38%.
- LAUNCH received satisfaction scores of 9 or 10 out of 10 from 68.4% of their placed job candidates, significantly higher than the industry’s average of 40%.
“We are proud and honored to be recognized among our staffing peers. At LAUNCH, we are committed to being a strategic partner for our clients and forming long-term relationships. That can only occur by providing superior service execution. We will use our clients’ feedback to work on continuous improvement and ensure we are delivering on our promises,” LAUNCH CEO, Mike Guagenti said.
“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com!”
LAUNCH is the premier source for technical workforce solutions and is transforming how aviation and other industries achieve business success. More than just providing labor solutions, LAUNCH discovers and responds to the unique needs of each of our clients and contractors. As the world’s largest workforce solution for the aviation industry, no other company can match LAUNCH’s customer-driven and technologically advanced systems, our steadfast professionalism, and our deep commitment to both our clients and our contractors. We lead. We partner. We care.
We are LAUNCH, supporting teams and clients in 400+ locations worldwide. LAUNCHTWS.com
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.
Theresa Baldwin, Marketing Manager